Win Error 10013 / 10054 / 10060]

This document explains how to resolve Maya particularly the URLError:

Maya Network Connection Fix Guide (for [WinError 10013 / 10054 / 10060])

Overview

This document explains how to resolve Maya tool startup issues caused by network restrictions, particularly the errors:

URLError: <urlopen error [WinError 10013]>
URLError: <urlopen error [WinError 10054]>
URLError: <urlopen error [WinError 10060]>

These usually occur in network environments with firewalls, strict security software, or proxy/VPN misconfigurations.

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Solution

1. Manually Set Proxy in Maya

If you're using a local proxy (e.g., Clash, V2Ray, etc.), add the following to Maya's Script Editor before starting the tool:

import os
os.environ['http_proxy'] = 'http://127.0.0.1:7890'
os.environ['https_proxy'] = 'http://127.0.0.1:7890'

import xgtc
import xgToolsUI_user_sub
xgToolsUI_user_sub.XgtRun()

Replace 7890 with your actual local proxy port if it's different.

2. Optional: Auto-load Proxy on Maya Startup

1. Open (or create) the following file:

   • C:\Users\<your_username>\Documents\maya\2025\scripts\userSetup.py

2. Add the proxy setup code above.

3. Save and restart Maya.

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Soft-Router VPN Users

Browsers may access the internet while Maya cannot because Maya's Python does not inherit system proxy settings. Use the same proxy setup method as above.

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Network License Server

Maya licenses may be obtained via RLM, FlexNet, cloud subscription, or standalone licenses. Network license type does not affect plugin access to external servers (like Gumroad/Render).

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WinError 10013 / 10054 / 10060

Error	Meaning	Typical Fix
10013	Access forbidden / permission denied	Set proxy, check firewall/antivirus, run as admin
10054	Connection reset by peer	Check VPN/proxy, ensure server is reachable, network stability
10060	Connection timed out	Verify network/VPN/proxy, ensure correct IP/port, check server availability

Example: Checking Plugin Connectivity

Gumroad Subscriptions:

import urllib.request
try:
    with urllib.request.urlopen("https://www.gumroad.com", timeout=10) as r:
        print("Gumroad OK:", r.status)
except Exception as e:
    print("Gumroad Failed:", e)

NoBrainTools Website Subscriptions:

with urllib.request.urlopen(
    "https://xgt-license-server.onrender.com/healthz", timeout=10) as r:
    print("OK:", r.status)

• If fails, set HTTP/HTTPS proxy in Maya as described above (Step 1).

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Company Network Notes

• Company may block non-whitelisted programs.

• Maya Python does not inherit system proxy automatically.

• IT may need to allow maya.exe or open necessary ports.

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Summary

Issue	Cause
10013	Local system/firewall blocks socket
10054	Remote server forcibly closed connection
10060	Connection timed out / server unreachable
Plugin fails / Cannot connect	Maya did not set proxy or VPN ineffective

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Useful Tips

import urllib.request
with urllib.request.urlopen("https://www.google.com", timeout=10) as response:
    print(response.status)

• Returns 200 if proxy works.

• If fails, check proxy app and firewall.