Import Error

Bad Magic Number Error

# Error: ImportError: file <maya console> line 1: 
Bad magic number in "xgtc" : b'a\r\r\n'

Cause: This means the installed Groomer’s Tool files are incompatible with your current Maya version.

Solution:

1. Ensure you have the proper Groomer's Tool version to your Maya version.

   1. e.g. If you are using Maya 2024, download GroomerTool_V##.##.##_Maya2024_win_x86_64.zip

2. Ensure there are no other xgtc folders in your Maya's folder. Sometimes during an install, you may left a 'xgtc' somewhere in a folder. Please delete those and make sure only 'one' xgtc folder exists in your current Maya version's folder. (Check pref folder).